This is an update on the same August’20 incident reported earlier here.

After the breach incident last year, thorough post-mortem audits have been conducted, including an independent PCI Forensic Investigation (PFI) by Verizon.

The PFI audit confirmed that Juspay’s threat mitigation protocols did detect and halt the breach early on. The breach was restricted to an isolated system, limited to masked card information. No other financially sensitive data was accessed.

While Juspay has always followed the industry benchmarks, we understood that the bar is much higher and we have been working towards building a solid security posture.

• We have undertaken…

Digital payments in India have grown multifold in the last decade. This change has been influenced by the launch of new payment methods like UPI, wallets and deeper penetration of cards amongst the population. With this evolution, multiple payment aggregators, acquiring banks have been providing a variety of solutions for some or each of these payment methods.

To fully benefit from such diversity, merchants need a system to benefit from multiple features and be able to improve conversion rates, reduce payments cost and constantly keep updating digital channels with new-age payment methods. …

Move to Strengthen Security Resilience & Preparedness for Cyber Threats

Following several measures undertaken to further improve information and systems security at Juspay, we have appointed Verizon Business to conduct an independent PCI Forensic Investigation (PFI). We have also appointed PricewaterhouseCoopers (PwC) to undertake a comprehensive audit of policies, protocols, and technologies. These would help enhance resilience and preparedness to mitigate threats from unlawful cyber-attacks.

We take the responsibility of securing the information entrusted to us very seriously. Whilst our threat response protocols helped us terminate the cyber threat in a swift manner; we have learnt a lot from this…

Updated January 5th, 2021

August 18, 2020 cyberattack limited to an isolated system.

Only records of non-sensitive masked card information infringed

Over the past 8 years, whenever you saw that rotating Juspay logo, you knew your payment will happen quickly & 100% securely. And our teams continue to ensure to keep it that way. As we’ve come to handle millions of transactions everyday privacy and security have always been at the core of whatever we do.

This trust we’ve built over a decade with you and with our partners is the core that fuels our commitment. When something questions that…

What is reconciliation? Why is it required?

Merchants are managing digital payments at a steady pace and across an ever-expanding field of touchpoints and partners. And every penny that comes in or goes out — must be tracked and accounted for.

Reconciliation is a process of matching records between two different sources of data. Reconciliation of digital transactions is important to ensure that money collected matches the net sales amount (sales — returns) (amount received vs amount expected).

Why is it important in digital payments?

Merchant payments often have fund flow decoupled from transaction flow. Typical settlement can happen on T+1 or T+2 days. There are often discrepancies between settlement data and transaction response…

Indian digital payment ecosystem has grown leaps and bounds in recent times but recurring payments have still been a laggard when it comes to growth. Some of the key reasons for this have been.

1. Consumer confidence and security issues — India has been an AFA (Additional Factor of Authentication) market and consumers are used to authorizing payments. There is a ‘perceived risk’ when it comes to silent (without 2FA) payments.
2. Coverage — Although mandates have been available on Credit cards for a long time, penetration of credit cards (~57 mn) is low compared to debit cards (~ 850mn). …